THE RET PROJECT’S TECHNICAL SUPPORT SERVICES

IS YOUR CONSUMER’S COMPUTER OR ASSISTIVE TECHNOLOGY:
CRASHING?
	BROKEN?
	INFECTED?
	NEEDING UPGRADES?

ARE THEY ASKING YOU:
WHAT DO I PLUG IN WHERE?
HOW DO I WORK THIS THING?

WE’RE HERE TO HELP!

The RET Project has an Establishment Grant with DOR’s Greater East Bay District to serve your consumers in the following areas:
•	Installation, Setup and Configuration of computer hardware, software, and other AT devices in the consumer’s home, training site, or workplace.
•	On-site troubleshooting, repairs, and upgrades—includes interfacing with manufacturer for warranty service, providing loaner equipment as available.
•	Clean up and upgrade of returned equipment for re-issue to other users.

Our Technical Specialist is trained in hardware and software repairs and assistive technology. She also has years of experience working with people with disabilities. We educate consumers on how to maintain their systems to prevent problems and are always available to respond to their questions.

For a prompt solution to your problem contact:
•	Project Director, Ray Grott: (415) 338-1333, rgrott@sfsu.edu
•	Technical Specialist, Isa Palmer: (510) 290-1349, isanna_ats@hotmail.com
•	Project Engineer, Ronny Gaal: (510) 849-3202, rgaal@earthlink.net

AND REMEMBER: The RET Project also provides a full range of technology services including assistive technology and ergonomics assessments, product trials and recommendations, custom modifications, installation, and training. 
In the home, in the classroom, and on the job. 
Questions? Just give us a call.  					 www.retproject.org